Holiday Inn Niagara Falls-By the Falls by IHG

The room was very nice, clean, and comfortable. The balcony overlooking the pool was cozy to sit outside on at night. Hotel was fairly quiet. Location was very convenient to things we wanted to do, the falls, shops, restaurants close by, including Coco's downstairs and Margaritaville next door, the Skylon Tower also next door, etc. .. and to the shuttle access for things we wanted to do that were beyond a close walking distance. The indoor pool was nice and the water temperature was much cooler as it was 90°, making it very refreshing!

Location was easily walkable to the falls & Clifton Hill. The staff were very friendly, check in and out were simple & smooth. The amenities looked nice although we didn't use any. The room was a perfect temperature. The linens were clean & comfy. The bathroom was clean and had good quality soaps etc, loved the heated floor! The price to park was free or included with the room.

Perfect location close to the falls, we stayed in the Jetted tub king room with a balcony and large spa bath big enough for two adults to comfortably enjoy. Staff was pleasant and welcoming especially housekeepers always smiled and exchanged pleasantries with customers. TV was imo appropriately sized for the placement of the bed ect. I loved being able to hook up my fire stick to the TV so I could watch my own movies/shows from my streaming services like disney+. I stayed in the room next to this one last year funny enough and the TV in that room was not able to change input so I couldn't used my fire stick I was annoyed by that but excitedly suprised that the room I had this year was able to do that definitely going to ask for that specific room again when booking if possible lol. Overall great hotel and had a lovely stay! I would definitely recommend this hotel and I look forward to coming back next year. 😊

The decor was interesting, very cool. The Holiday Inn did a very nice job of redecorating during their renovations with significant tastful updating, setting the bar higher for other hotels. There was a hub of activities at Coco from a Christmas party, enterence and hallway was well decorated of Christmas festivity. It was great to have easy access parking at back of building, free, to come and go. The guest room was pretty, well decorated, lighting well situated. surfaces clean, nice flooring, Bed very comfortable, good black out curtains. Had desk with good wheeled chair. Location was good. The work out room had excellent machines, all in working order, with water and wipes handy. Signage was clear, large easy print.

I had a wonderful stay at this hotel. The location was very convenient — close to major attractions, restaurants, and shopping areas, which made it easy to get around without any hassle. The room was clean, well-furnished, and thoughtfully designed for comfort. The bed was especially cozy, and I appreciated the quiet environment that allowed for a restful night’s sleep. All essential amenities were provided, and everything was in excellent working condition.